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Edward Hines, Jr. VA Hospital

 

Visiting Hours

VA is committed to promoting a barrier-free healthcare environment for our patients and their families.

We encourage family and friends to visit our patients whenever it is medically appropriate.

If you are unable to visit a patient personally, you may call the patient or send a card or gift.

Medical and Surgical Units

1:00 p.m. - 9:00 p.m. daily

Cardiology

1:00 p.m. - 9:00 p.m. daily

Spinal Cord Injury Units

11:00 a.m. - 9:00 p.m. daily

Intermediate Care/Hospice

24 hours daily

Extended Care Center

11:00 a.m. - 9:00 p.m. daily

Residential Care Facility

11:00 a.m. - 9:00 p.m. daily

Intensive Care Units

Please ask the nurse or unit secretary for an ICU handbook which outlines visiting hours and other important information.

Blind Rehabilitation

Weekdays:
3:40 pm- 9:00 pm.

Weekends and Holidays:
8:00 am – 9:00 pm.

Substance Abuse Residential Inpatient Units

Tuesday,Thursday & Saturday:
6:00 p.m. - 8:00 p.m.

Sundays and Holidays:
1:00 p.m. - 3:00 p.m

Substance Abuse Residential Outpatient Units

Weekdays:
4:00 p.m. - 7:00 p.m.

Weekends and Holidays:
12:00 p.m. - 7:00 p.m

Number of Visitors

A patient may receive no more than two visitors at a time.

Food and Beverages

Visitors may not bring food or beverages to patients without authorization from unit dietitian or nurses. Visitors are asked not to eat in patient rooms.

Children Under 12 Years of Age

Children under 12 years of age may visit patients only when permission has been granted by the attending physician or nurse. Inpatients may visit with children under age 12 in lobby of the building.

Children must be accompanied by an adult at all times.

Cameras

To protect the privacy of other patients, we ask that visitors may not bring cameras to the facility and do not take pictures with your cell phone.

Cell Phones

Cell phones are not allowed in direct patient care areas of the Intensive Care Units. Ask the nurse in charge where you can use your cell phone on these units. In general, please wait until returning to the waiting rooms before making cell phone calls.

Washrooms

Visitors should use public washrooms, not the patient's washroom. Please ask the clerk at the nursing station for the location of the public washrooms on the floor.

Exceptions

Special restrictions for visitors may apply on the Psychiatry and Substance Abuse units. Please contact the unit staff for applicable rules in these areas. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.

VA General Visitation Policy

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.