A few clicks online can improve your health - Edward Hines, Jr. VA Hospital
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Edward Hines, Jr. VA Hospital


A few clicks online can improve your health

Veterans can take charge of their healthcare online

Veterans can now use a smartphone to make appointments or check medication refills.

By Hines Media Service
Friday, February 15, 2019

A few clicks online can improve your health

The premiere online platform for patient health at VA just got easier for Veterans to use.
We sat down with My healthevet (MHV) Coordinator, Mary Muth to discuss the benefits of signing up.

Why should Veterans register for this service?

It’s a great tool. There are four major components for Veterans – prescriptions, appointments, secure messaging and access to medical records. Doctor notes, x-rays and other tests are posted online for the patient to securely see or print. I had a Veteran forget which medications they were taking during a visit to the ER. They were able to call up the list of drugs online, which helped the doctor determine what was needed. You can also avoid long wait times phoning the call center by entering your own message thru secure messaging. It’s my job to make sure messages get answered in a timely manner.

How long does it take to get signed up?

You can start it yourself by going online at home. Go to www.myhealth.va.gov to complete the first part of the process to receive an advanced account. I will still need to see you in person for an in-person authentication. Don’t forget we are dealing with your complete medical record. We always want to make sure access to sensitive information is secure.

Why is it important for Veterans to take the “Fitness Survey?”

The survey is one of the best I’ve ever seen. You can answer the questions privately at home, and if you’re honest with it – it will give you answers you have never known before. At the end it provides your “health age,” so if you are actually 50 and your health age is 60, then that is not a good thing. The system will show you areas of your health you’ve never thought of to consider. For example, the results may suggest a need to exercise an extra 15 minutes a day, or information about how to quit smoking may be provided. The data is compiled for you. It will show you where you’re doing good or doing badly.

Who sees the results?

Nobody gets to see the information but you. Not even your primary care physician. The answers are evaluated by a computer system, so you can choose what to disclose about yourself to other health care professionals. It’s a private way to find out where you need to improve.

How can people without computer skills learn how to use MHV?

I do teach classes, and I teach Veterans one-on-one. I can even help teach people at our clinic locations. Once the Veteran gets a MHV account set up, they can then hand it over to a spouse, son, daughter or caregiver. You can even access the system through your smartphone by using the QR scan.

How can Veterans reach you?

I can be found in the F-lobby, but you can also reach me by phone office number 708-202-5633 or cell 224-500-7119.


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