Edward Hines, Jr. VA Hospital
Discharge ProceduresAt Hines, our goal is to provide top quality health care and assist our patients in being discharged home to family and loved ones, as soon as medically possible. We hope to discharge you as early in the day as possible and will assist you with your transportation needs, if needed.
We have a Discharge Lounge, located on the 1st floor of the Main Hospital (Building 200). The discharge lounge is staffed by a nurse and offers patients, who are waiting for rides, a comfortable place to wait. You may wait there until all arrangements have been completed. The phone number for the lounge is (708) 202-8387 ext. 22679.
Before you are discharged your nurse will meet with you and make sure that you receive a very specific set of discharge instructions. Please pay close attention to these instructions. They will assist you in making a quick recovery. A pharmacist will explain medication issues to you upon your discharge as well.
We want you and your family to ask questions during the discharge process, so that you understand what to expect medically, when you get home.
If you have a question about when you will be discharged or the process in general, ask the nurse taking care of you on your unit.
Survey of Healthcare Experience of PatientsYou may be contacted for feedback about your stay shortly after your discharge. Your comments will help us to continue to meet our goal of providing quality health care to our veteran patients and family.
For additional information about this survey and other tools, please visit our Customer Service page.