Edward Hines, Jr. VA Hospital
Returning Service Members
Ivy Lloyd, LCSW
Hines OEF/OIF/OND – Transition and Care Management team provides transition services, benefits review, initial screenings, clinical care management and follow up to all active duty service members Veterans and families at Hines VA. The mission is to provide timely, supportive and quality Veteran/Family focused Care Management to improve transition process and reduce stress of the service members, Veterans and their family. The primary goal is to provide ongoing Case Management support while linking transitioning Service Members, Veterans/families to Primary Care, Mental Health, TBI/Poly trauma clinic and related VA services and benefits. This also includes timely linkage to Hines VA health care by appointments scheduling while service members are transitioning from DOD to VA care. The Hines Care Management team does extensive outreach to provide education and support to local Department of Defense service members, Veterans and community agencies. We work closely and are partnered with DOD’s (PDHRA) Post Deployment Health Reassessment and Yellow Ribbon Reintegration teams and attend all meetings, conducts briefings on VA Healthcare benefits and family events for local Illinois National Guard and Illinois Army Reserves. Our team supports and coordinates an annual Welcome Home event and Focus Group. We participate in all stand downs, Women Veterans events, outreach to community colleges and community agencies to educate the public on the needs of Veterans and transition process.
There is Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater after 9/11/2000 and recent transitioning service members. The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.
In my role as OEF/OIF/OND Program Manager, I will ensure care coordination and Case Management service is the most effective to meet your needs. Our team will also assist you with any VA benefits, scheduling appointments and support you through this process. Our OEF/OIF/OND Care Management team is here for you and will provide you with hands on Care Management services and Transition Patient advocacy as needed to ease your transition from active duty to home.
I truly thank you for your great service to our country and it’s now “our time to serve.
Hines VAH’s Transitioning Service Program Manager at Army IRR Muster conducting a VAH Briefing on OEF/OIF/OND services, healthcare and benefits.
Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)
The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.
Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.
Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.
NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.