Current Operating Status
Situation Update
As of Tuesday, June 16, 2020 3:38 PM CDT
Hines VA is on limited services operating status.
Important Updates:
- Face coverings is required for all patients, vistors and staff while on Hines VA Campus. Face coverings will be provided at designated screening entrances.
- For the safety of patients, visitors and staff, the Edward Hines Jr. VA Hospital is changing its visitation policy for all of its heath care facilities to help to combat the spread of the Coronavirus. The VA Hospital and its six community-based VA clinics are adopting a “No Visitors” policy until further notice. Visitors will be prohibited from entering the medical center or clinics unless it is necessary for providing medical care or visiting under compassionate care circumstances, such as grave illness or imminent death of a family member under care in the facility; these visits will be limited to one individual at a time and only in the Veteran’s room. No visitors under the age of 14 will be permitted. All Veterans and visitors (meeting the above criteria) entering the campus will be pre-screened for signs of respiratory illness prior to entry. Per CDC guidance and VA protocols, individuals known to be at risk for a COVID-19 infection are immediately isolated to prevent potential spread to others.
Hines VA Closure Update:
Credit Union – Normal Hours
Starbucks- (New Hours) - 630am - 2pm
Canteen- (New Hours) - 630am - 4pm, Closed on Weekends
Barbershop- Closed
Canteen Atrium Vendors - Closed
Retail- 500am-7pm- Tuesday and Thursday
Patriots Store - Normal Hours
Post Office – Normal Hours
Food Pantry- (Re-open) - Every Thursday - 10am - 1pm - Grab N Go
Day care - Normal Hours
ROI (Release of Information)- Closed- Please call 708-202-2121 for assistance between 8am - 4pm Mon- Fri
Designated Access Points At Hines VA Hospital:
Building 228
Visitor Screening- Open 7am-4:30pm
*** NOTE: Long lines may be experienced at Building 228. Please consider alternative entry points.***
Building 200 – Main Entrance Lobby
Patient/Visitor Screening - Open 6am-10pm
Emergency Room Entrance
Patient/Visitor Screening - Open 24/7
Building 221 – RCF
RCF Staff - Open 8am-5pm
Building 128 – SCI
SCI Staff - Open 8am-5pm
Building 113 – Blind Rehab
BR Staff - Open 8am-5pm
Building 217 – CLC
CLC Staff - Open 8am-5pm
The VA is monitoring the novel coronavirus (2019-nCoV). Call your local VA medical center if you have symptoms, have traveled to an area with widespread transmission of COVID 19, or exposed to others diagnosed with the virus. For more updates on the novel coronavirus (2019-nCoV), please visit VA Public Health
Facility Status
| Edward Hines, Jr. VA Hospital | Limited Services |
|---|---|
| Limited Services | |
| Aurora, Illinois | Limited Services |
|---|---|
| Aurora VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates). | |
| Hoffman Estates, Illinois | Limited Services |
| Hoffman Estates VA is available for virtual video/telephone care & some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry.(see full situational update for more info & clinic expansion dates) | |
| Joliet, Illinois | Limited Services |
| Joliet VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates). | |
| Kankakee, Illinois | Limited Services |
| Kankakee VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates). | |
| Lasalle, Illinois | Limited Services |
| La salle VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates). | |
| Oak Lawn, Illinois | Limited Services |
| Oak Lawn VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates). | |
Telephone Numbers
- Emergency: 911
- Veterans Crisis Line: 1-800-273-8255 (Press 1)
- 24 Hour Nurse: 708-202-3800
- Change Your Appointment: 708-202-8387, option 3
- Media Inquiries: 708-202-5627
- National Veterans Helpline: 1-800-507-4571
- Patient Locator: Not Available
- Pharmacy Refill: 708-202-2375
- Staff Locator: Not Available
- Telephone Care: 708-202-3800
Open Monday-Friday (except holidays)
8:00 am-4:00 pm, Evenings and Weekends
Disaster Preparation Information
The Edward Hines Jr. Veterans Administration Hospital encourages all patients, visitors, and staff to keep current with weather conditions and emergency information issued by local city and county government officials. In the event of an emergency situation when you are in the hospital, you will hear bell signals or voice messages indicating the nature of the emergency.
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Seven bells indicate a tornado warning.
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If you hear nine bells, hospital staff are being alerted to respond to some type of emergency.
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Five bells indicate an all-clear following any situation.
If there is a disaster, information regarding the status of Hines VA Hospital will be available on this web site.
Hines cares about the health and welfare of all our patients, visitors and employees. We encourage everyone to follow emergency preparedness guidelines found at the links below and stay informed in the event of any emergency. If there is a local or medical emergency, remember to dial 911 as soon as possible.
