Current Operating Status - Edward Hines, Jr. VA Hospital
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Edward Hines, Jr. VA Hospital

 

Current Operating Status

Situation Update

As of Thursday, August 26, 2021 1:00 PM CDT

 COVID-19 Vaccine updates

Visitation

Moving Forward Plan Interim Visitation Guidance – 08/23/2021

NOTE:

  • Visitors must be over fourteen (14) years of age
  • Visitors must wear face covering
  • Visitors must pass screening for COVID-19 consistent with CDC Guidance
  • Visitors must perform hand hygiene upon entrance and exit of the patient’s room.
  • Visitors are limited to the Veteran’s room only.
  • Visitation guidelines may be restricted or expanded in extreme cases.

Outpatient        

  • No visitation shall be permitted for outpatient clinics except in cases of cognitive or physical impairment requiring caretaker assistance.
  • Children may be permitted in extreme cases if no alternative child-care is available.

Inpatient Acute Care & Spinal Cord Injury/ 11th Floor East – Building 200             

  • Visitation hours daily from 8 a.m. until 8:30 p.m.
  • One (1) visitors are allowed at a time per patient      

Emergency Department               

  • One (1) visitor allowed at a time per patient.
  • Visitors under the age of 18 cannot be accommodated unless no alternative child-care is available.
  • Visitation is always permitted while the patient is in the Emergency Department. Once the patient is admitted to another unit, the visitation guidelines of their new unit take effect.

Procedural Areas            

  • One (1) visitor allowed at a time per patient.
  • Visitors under the age of 18 cannot be accommodated.

Mental Health 

  • Visitation hours Tuesday/Thursday/Saturday from 6 p.m. until 8 p.m. and Sundays/holidays from 1 p.m. until 3 p.m.

Blind Rehabilitation Center        

  • Visitation hours daily from 3:40 p.m. until 9:30 p.m. and Saturday/Sunday/holidays from 8 a.m. until 9:30 p.m.

Substance Abuse Residential Rehabilitation Treatment Program (SARRTP)          

  • Visitation hours Monday-Friday from 4 p.m. until 6 p.m. and 8 p.m. until 9 p.m. and Saturday/Sunday from 11 a.m. until 6 p.m. and 8 p.m. until 9 p.m.
  • SARRTP staff will encourage residents to have family and friends that are supportive of their recovery involved in their treatment. SARRTP encourages unit residents and visitors to utilize designated visiting areas during unit visiting hours.

Community Living Center- Please verify if department is currently accepting visitors

11th Floor West - Building 200- Please verify if department is currently accepting visitors

Residential Care Facility- Please verify if department is currently accepting visitors

Mask requirements

Hines VA Hospital and all associated clinics, still require the use of non-valve face coverings on property. We appreciate your cooperation in helping us to maintain a safe environment for our Veterans, visitors and staff.

Vaccinations

Who can get a COVID-19 vaccine through Hines VA Hospital?

Walk-in COVID-19 vaccinations are available to Veterans, spouses and caregivers at our main campus, Hines VA Hospital, Monday-Saturday 8-3pm. 

Outpatient Walk-In Clinic status for the J&J vaccine:

Aurora, Joliet and Kankakee:

  • Tuesday, noon to 3 p.m.
  • Wednesday – Thursday, 8 a.m. to 3 p.m.
  • Friday – 8 a.m. to noon

Hoffman Estates, LaSalle and Oak Lawn:

  • Monday, 1 p.m. to 3 p.m.
  • Tuesday – Wednesday, 8 a.m. to 3 p.m.
  • Thursday, 8 a.m. to noon

You can also call to schedule an appointment, Monday through Saturday, 8:00-3:00 by calling 708-202-7000 or 708-202-2707. If you don't receive care at the VA, we encourage you to pre-register online at least 1 hour before you go, to save time when you arrive. While at the VA you will need to wear a face mask, and physical distancing measures will be in place

Any enrolled Veteran can get a vaccine today. Through the SAVE LIVES legislation, non-enrolled Veterans, spouses and caregivers are being registered into the Veterans Health Administration by the Eligibility Department. Veteran must be present with spouse/caregiver.

How and where can I get a vaccine?

COVID CLINIC UPDATE: Walk-in to the 3rd floor anytime from 8:00am-3:00pm, Monday through Saturday. You can request the vaccination to be given right at the time of primary care or women’s health appointments located on the 12th, 10th, or 3rd floor of building 200. Also, you can request one through Primary Care, located in Building 228 and the Primary Care clinic located in the “E” section of Building 1. If you would prefer, you can still always call and schedule an appointment at 708-202-7000.

Hines VA is on limited services operating status.
Credit Union – Normal Hours
Starbucks - 6:30 a.m. - 2 p.m.
Canteen - 6:30 a.m. - 4 p.m, closed on Weekends
Barbershop- Closed
Canteen Atrium Vendors - Closed
Retail- 5 a.m.-7 p.m.- Tuesday and Thursday
Patriots Store - Normal Hours
Post Office – Normal Hours
Food Pantry - Every Thursday - 10 a.m. - 12 p.m. - Grab N Go
Day care - Normal Hours
ROI (Release of Information)- Closed- Please call 708-202-2121 for assistance between 8 a.m. - 4 p.m. Mon- Fri 

Designated Access Points At Hines VA Hospital:
Building 228 Visitor Screening- Open 7 a.m.-4:30pm  

*** NOTE: Long lines may be experienced at Building 228. Please consider alternative entry points.***

Building 200 – Main Entrance Lobby
Patient/Visitor Screening - Open 6 a.m.-10 p.m.
Emergency Room Entrance Screening - Open 24/7
Building 221 – RCF  Staff - Open 8 a.m.-5 p.m.
Building 128 – SCI Staff - Open 8 a.m.-5 p.m.
Building 113 – Blind Rehab Staff - Open 8 a.m.-5 p.m.
Building 217 – CLC Staff - Open 8 a.m.-5 p.m.

For more updates, please visit VA Public Health

Facility Status

Parent Facility
Edward Hines, Jr. VA Hospital Limited Services
Hines VA is currently moving forward with interim visitation plan and guidance effective August 26, 2021.
Community Based Outpatient Clinics
Aurora, Illinois Limited Services
Aurora VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates).
Hoffman Estates, Illinois Limited Services
Hoffman Estates VA is available for virtual video/telephone care & some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry.(see full situational update for more info & clinic expansion dates)
Joliet, Illinois Limited Services
Joliet VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates).
Kankakee, Illinois Limited Services
Kankakee VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates).
Lasalle, Illinois Limited Services
La salle VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates).
Oak Lawn, Illinois Limited Services
Oak Lawn VA is available for virtual video/telephone care and some in-person appointments. We will be expanding in-person services soon. Due to COVID-19, face mask & screenings are required for clinic entry. (see full situational update for more info & clinic expansion dates).

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 708-202-3800
  • Change Your Appointment: 708-202-8387, option 3
  • Media Inquiries: 708-202-5627
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 708-202-2375
  • Staff Locator: Not Available
  • Telephone Care: 708-202-3800
    Open Monday-Friday (except holidays)
    8:00 am-4:00 pm, Evenings and Weekends

Disaster Preparation Information


The Edward Hines Jr. Veterans Administration Hospital encourages all patients, visitors, and staff to keep current with weather conditions and emergency information issued by local city and county government officials. In the event of an emergency situation when you are in the hospital, you will hear bell signals or voice messages indicating the nature of the emergency.

  • Seven bells indicate a tornado warning.
  • If you hear nine bells, hospital staff are being alerted to respond to some type of emergency.
  • Five bells indicate an all-clear following any situation.

If there is a disaster, information regarding the status of Hines VA Hospital will be available on this web site.

Hines cares about the health and welfare of all our patients, visitors and employees. We encourage everyone to follow emergency preparedness guidelines found at the links below and stay informed in the event of any emergency. If there is a local or medical emergency, remember to dial 911 as soon as possible.