Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Edward Hines, Jr. VA Hospital


Lesbian, Gay, Bisexual, and Transgender Veterans

2014 Leader in LGBT Healthcare Equality

All Veterans are welcome here.

An estimated one million Veterans identify as Lesbian, Gay, Bisexual, or Transgender (LGBT), including more than 26,000 in Illinois. In addition, more than 36,000 gay men and lesbians are on active duty, and likely up to 87,000 men and women in the service are gay or lesbian, including the National Guard or Reserves.

Edward Hines, Jr. VA Hospital is committed to providing top-quality care to all Veterans, including LGBT and questioning Veterans, and we deliver culturally competent, patient-centered care to all who come to Hines or our community-based outpatient clinics (CBOCs).

In 2013, our facility was recognized as a leader in LGBT Health Care Equality by the Humans Rights Campaign’s (HRC) Healthcare Equality Index (HEI). Not only does Hines meet the core four criteria established by the HRC for leadership status, we also were recognized as having two “best practices” for LGBT health care, including the brochure: Information for Lesbian, Gay, Bisexual, Transgender, and Intersex Veterans.

The core four criteria for leadership status include a patient non-discrimination policy the includes sexual orientation and gender identity; an equal visitation policy that allows any person the patient chooses, including same-sex partners to be present during a patient’s stay; an employment non-discrimination policy; and training in LGBT patient-centered care.

Advanced Directives

An advanced directive is a document to designate a decision-maker for care in case you become unable to make these decisions yourself. Any person you choose, including a same-sex partner, can be your Advance Directive Agent. Inform staff of who you would like to assign as yours. Contact your social worker for assistance with completing an advance directive.

Documentation in Medical Records

Information about sexual orientation and sexual activity is confidential within your health care team, just like your other health information. We encourage all Veterans to inform their health care team of sexual orientation, gender identity, and sexual activity so we can provide the most appropriate care. This includes confidential testing for sexual transmitted infections, mental health care, and appropriate screenings.

Your name in your medical record reflects your legal name. The sex in your medical record should reflect your self-identified gender. You have the right to request that name and sex are updated as appropriate. There are established procedures for changing your name and sex with the VA Privacy Officer. If you would like a copy of the fact sheet on how to change your name and/or sex in your medical record, please ask your Healthcare provider for a copy.

Concerns and/or Complaints

If you feel you are not being provided with compassionate care at the Hines or the CBOCs, we encourage you to make your concerns known to your provider and/or a Patient Advocate.


External Links:
You are now leaving the Department of Veterans Affairs Web Site.
VA does not endorse and is not responsible for the content of any of the links listed below.

LGBT Veteran Resources

LGBT Health Resources

Contact Info


  • Lorry Luscri, MPH, RD
    LGBT Veteran Care Coordinator
    Edward Hines, Jr. VA Hospital

Contact Number(s)

  • 708-202-8387 Ext. 21228

Hours of Operation

  • 8:00 a.m. - 4:00 p.m.