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Edward Hines, Jr. VA Hospital

 

Homeless Veterans

Supporting and assisting our Veterans who are at risk and/or homeless is a top priority for Hines. Our HCHV Program assists Veterans in accessing stable housing, obtaining a regular source of income and establishing medical and mental health services.

Hines is Proud to Offer the Following Services:

Shelter Referrals - For those in need of an immediate place to stay, referrals to local and rural community shelters can be made.

Homeless Veterans Dental Program - Dental referrals for certain eligible Veterans after the establishment of a relationship with a HCHV case manager and 60 days in the program.

HCHV Case Management Program – Veterans may be enrolled in case management for short-term support to establish or maintain housing, income, and clinical stability.

Rural Outreach - Help to Veterans who are currently living in rural areas served by Hines VA Hospital and its surrounding Community Based Outpatient Clinics.

Contract Emergency Residential Services (CERS) – Prioritizes those who are currently or imminently homeless in need of short-term transitional housing in the community.

Grant & Per Diem Program - Transitional housing & case management services are provided by community agencies receiving payment and over-site by VA HCHV program. Short-term housing while Veterans gain stability to transition into permanent housing.

HUD-VASH ProgramThe Department of Housing and Urban Development (HUD) and VA Supported Housing, working together to provide permanent housing and case management services to chronically homeless Veterans.

Additional Services:

  • Veterans Justice Outreach / Veterans Court Program - Helps eligible justice involved Veterans get timely access to VA services to avoid unnecessary criminalization and incarceration of Veterans with a variety of issues including homelessness.
  • Vocational Rehabilitation Services - Case management services for Veterans interested in employment, vocational training, or educational goals.
  • Stand Down - Summer and Winter outreach events to link homeless Veterans to VA and community services and resources.
  • Project CHALENG - Annual survey to check local needs and services for homeless and formally homeless Veterans; information is reported to Congress and used to create new resources.
  • Special Populations – We acknowledge the unique needs of individuals and groups. Special Veteran populations such as chronically homeless, women, disabled, elderly, and those Veterans with families are prioritized when appropriate.

If you are a Veteran who has lost your home, VA can help you get back on your feet. Contact VA’s National Call Center for Homeless Veterans at 1-877-4AID-VET (1-877-424-3838) to speak to a trained VA responder. The hotline and online chat are free and neither VA registration nor enrollment in VA healthcare is required to use either service.

When you call or join the online chat:

  • You will be connected to a trained VA responder. 
  • The responder will ask a few questions to assess your needs.
  • If you’re a Veteran, you may be connected with the Homeless Program point of contact at the nearest VA facility.
  • Contact information will be requested so staff may follow up.

VA offers these services, all available via 1-877-4AID-VET, to homeless Veterans and Veterans at risk of homelessness and their families:

Opportunities to return to employment

group in hospital

VA’s Compensated Work Therapy (CWT) is comprised of three unique programs which assist homeless Veterans in returning to competitive employment: Sheltered Workshop, Transitional Work, and Supported Employment. Veterans in CWT are paid at least the federal or state minimum wage, whichever is higher.

The Homeless Veteran Supported Employment Program (HVSEP) provides vocational assistance, job development and placement, and ongoing supports to improve employment outcomes among homeless Veterans and Veterans at-risk of homelessness. Formerly homeless Veterans who have been trained as Vocational Rehabilitation Specialists (VRSs) provide these services.

Safe Housing

The Homeless Providers Grant and Per Diem Program provides grants and per diem payments (as funding is available) to help public and nonprofit organizations establish and operate supportive housing and service centers for homeless Veterans. Learn more about the Grant Per Diem Program

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HUD-VA Supportive Housing (VASH) Program is a joint effort between the Department of Housing and Urban Development and VA. HUD allocated nearly 38,000 "Housing Choice" Section 8 vouchers across the country. These vouchers allow Veterans and their families to live in market rate rental units while VA provides case management services. A housing subsidy is paid to the landlord on behalf of the participating Veteran. The Veteran then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program. Learn more about the HUD-VASH Program.

The Acquired Property Sales for Homeless Providers Program makes all VA foreclosed properties available for sale to homeless provider organizations-at a 20 to 50 percent discount-to shelter homeless Veterans.

The Supportive Services for Veteran Families (SSVF) Program provides grants and technical assistance to community-based, nonprofit organizations to help Veterans and their families stay in their homes. Learn more about the SSVF program.

Health care

Doctor with patient

VA’s Health Care for Homeless Veterans (HCHV) Program offers outreach, exams, treatment, referrals, and case management to Veterans who are homeless and dealing with mental health issues, including substance use. At more than 135 HCHV sites, trained, caring VA specialists provide tools and support necessary for Veterans to get their lives on a better track. Call VA’s toll-free hotline or visit the Health Care for Homeless Veterans (HCHV) Program page.

VA’s Homeless Patient Aligned Care Teams (H-PACTs) Program provides a coordinated "medical home" specifically tailored to the needs of homeless Veterans that integrates clinical care with delivery of social services with enhanced access and community coordination. Implementation of this model is expected to address many of the health disparity and equity issues facing this population and result in reduced emergency department use and hospitalizations, improved chronic disease management, improved "housing readiness" with fewer Veterans returning to homelessness once housed. Homeless Patient Aligned Care Teams (H-PACTs) Program

VA’s Homeless Veterans Dental Program provides dental treatment for eligible Veterans in a number of programs: Domiciliary Residential Rehabilitation Treatment, VA Grant and Per Diem, Compensated Work Therapy/Transitional Residence, Healthcare for Homeless Veterans (contract bed), and Community Residential Care. VA is working to expand dental care to all eligible Veterans within this program. Homeless Veterans Dental Program

Project CHALENG (Community Homelessness Assessment, Local Education and Networking Groups) brings together providers, advocates, and other concerned citizens to identify the needs of homeless Veterans and work to meet those needs through planning and cooperative action. This process has helped build thousands of relationships between VA and community agencies so that together they can better serve homeless Veterans. For more information on Project CHALENG, call VA’s toll-free hotline or visit the Project CHALENG web page.

Mental health services

Doctor with patient

Veteran Justice Outreach provides eligible, justice-involved Veterans with timely access to VA’s mental health and substance use services when clinically indicated, and other VA services and benefits as appropriate.

VA’s Substance Use Disorder Treatment Enhancement Initiative provides substance use services in the community to aid homeless Veterans' recovery.

The Health Care for Re-Entry Veterans Program helps incarcerated Veterans successfully rejoin the community through supports including those addressing mental health and substance use problems.

The Readjustment Counseling Service’s Vet Center Programs feature community-based locations and outreach activities that help to identify homeless Veterans and match homeless Veterans with necessary services.

Contact

Healthcare for Homeless Veterans Program
Building 228 4th floor (North)
708-202-4961

877-4AID-VET

Get Help

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