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Edward Hines, Jr. VA Hospital


Contact our Team

Edward Hines Jr. VA Hospital Returning Service Members OEF/OIF/OND team





OEF/OIF/OND Case Managers

Assist transitioning service members and combat Veterans with transition to VA and community by providing clinical Case Management services, assessment, linkage to VA for medical, MH and VA benefits, referrals for community and family services.

Name   Phone
Shantel Bailey, LSW   (708) 202-4093
Danae Gordeuk, LSW   (708) 202-4648
Carl Johnson, LCSW   (708) 202-4893
Catherine Mazzuca, LSW   (708) 202-4406
Kellee Watkins, LCSW    (708) 202-2989

OEF/OIF/OND Transition Patient Advocate


Educates veterans on VA, state and community benefits & resources, assist with completing claim applications, and applying for benefits, and provides transition assistance & support to severely injured veterans and active duty soldiers.

Name   Phone
Estella Bunton   (708) 202-4794

Traumatic Brain Injury (TBI)/Polytrauma Case Managers


The TBI Polytrauma Case Managers facilitate and coordinate care services that include assessment and evaluation of outpatient referrals for Polytrauma/TBI rehabilitation services for returning service members and all era Veterans. TBI Case Managers work on an interdisciplinary team of providers who offer services that are sensitive and informed to the needs of individuals with a history of traumatic brain injury and complex injuries.  Case Managers provide care management services, coordinate Veteran’s medical care, and screen each Veteran for any related needs.  Case Manager identify  and assist with resources and provide services that help meet the medical, emotional, and psychosocial needs of each Veteran.

Name   Phone
Ruby Diaz, LCSW   (708) 202-3978
Meghan O'Donnell, LSW   (708) 202-2795
Octavia Stewart, LSW    (708) 202-2795

Caregiver Support Coordinator and Case Managers


Coordinates the application process for the Comprehensive Assistance for Family Caregivers Program, which provides services to family caregivers of eligible Post 9/11 Seriously Injured Veterans.  Point-of-contact for all era family caregivers for education, support, and service referrals.  Organize caregiver focused activities and support groups.  Provide comprehensive case management services to families enrolled in the Post 9/11 program.

Name   Phone

Jillian Inserra, LCSW, MSW


(708) 202-2643

Maggie Hill, LSW


(708) 202-7864

Alexi Vahlkamp, LCSW


(708) 202-4067